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Resources/Links
See
below to view training/education materials, some of which are available free of
charge.
*From the Centers for Disease Control and Prevention (CDC):
Communicating in
Changing and Difficult Communication Environments: Some Things I've
Learned Regarding Influenza Immunization.
Crisis and Emergency Risk Communication by Leaders for Leaders
Crisis and Emergency Risk Communication - A Live Webcast
*From the U.S. Department of Health and Human Services (DHHS:
Communicating in a Crisis:
Risk
Communication Guidelines for Public Officials
Risk Communication Component of the PandemicFlu.gov website
*From the Jane's Information Group:
Jane's
Crisis Communications Handbook
*From the New York Academy of Medicine:
Redefining
Readiness: Terrorism Planning Through the Eyes of the Public
Communicating in Changing and Difficult Communication Environments: Some Things I've Learned Regarding Influenza Immunization. American Medical Association, 2005
Available for free:
Communicating in a Crisis: Risk Communication Guidelines for Public Officials. Published by the U.S. Department of Health and Human Services, 2002.
Available for free:
http://www.riskcommunication.samhsa.gov/index.htm
"This complementary handbook provides detailed crisis communications procedures for organizations that could confront any type of crisis, whether a natural disaster, terrorism, workplace violence, or a transport accident.
With
expert input from crisis beat reporters and emergency responders in the
public and private sectors, the handbook offers guidance on interacting
with
stakeholders and working with the media to inform, direct and calm the
public.
The handbook outlines how to create a crisis communications team and
effectively communicate your message before, during and after any
critical
incident. "
To order this book, visit:
http://catalog.janes.com/catalog/public/index.cfm?fuseaction=home.ProductInfoBrief&product_id=72618
"Crisis and emergency risk communication is the attempt by science or public health professionals to provide information that allows an individual, stakeholders or an entire community, to make the best possible decisions about their well-being, under nearly impossible time constraints, and to communicate those decisions, while accepting the imperfect nature of their choices.
In the months since 9/11, the CDC has grappled with a variety of its own communication challenges and as a result, formulated strategies to build and enhance capacity in Emergency Risk Communication at the local, state and federal level.
Drawing from lessons learned from
the anthrax crisis, as well as best
practices from the fields of both risk and crisis communication, the
CDC has
moved forward in meeting the needs of both partners and stakeholders in
preparing for, responding to and recovering from the threat of
bioterrorism and
emergent diseases, by developing a comprehensive training program."
To view this document for free,
visit http://www.cdc.gov/communication/emergency/blfl.pdf
Additional information about risk
communication at CDC:
http://www.cdc.gov/communication/
http://www.cdc.gov/communication/emergency/erc_overview.htm
The study concludes by arguing that the public, in its actions, is not trying to deliberately hinder an effective emergency response. Instead, the American people are considering key factors that planners have apparently overlooked.
Click here to see the live web broadcast. Note: REAL player is required.
Click here to view the report.
"The program will address the heightened role of the public health professional since September 11th. In a situation of high risk or uncertainty, what is the best way to communicate with the public and other officials? How can we protect people and simultaneously keep panic at a minimum? How can we clearly communicate with law enforcement officials and medical providers in an emergency? This program will provide clear guidelines for communicating in high risk situations."
Click here to see the live web broadcast. Note: REAL player is required.
|
HIGHLIGHTS |
| P-FLASH: Practical Front-Line Assistance for Support and Healing June 21, 2006 Local Needs and Preparedness for WMD Incidents: The Current – and Sobering - US Picture A Presentation by Dr. Glenn Paulson, Director, NJCPHP |
